Returns

Your satisfaction is our ultimate goal. You can return all articles purchased from the Kazazz Jewellery Online Shop within 14 days of receipt. Please also note the information contained within the Australian Department of Fair Trading website. http://www.fairtrading.qld.gov.au

Please send the articles as a registered letter to the following address and keep the dispatch receipts for any potential queries.

Kazazz Jewellery
Customer Service
PO Box 437
Pacific Fair Q 4218

or

Shop 50b Arcade Ground Floor
Pacific Fair Shopping Centre

Please note that articles must be completely returned to us with their original packaging. This should protect the goods to be returned against damage during transport.

For the purpose of continually improving our service and offerings, it is particularly important that you provide us with the reason why you are returning the goods. In the event you have already paid, we will credit the amount to your bank or credit card account. Please note that postal returns can take several days and that we require a certain amount of time to process returns.

Furthermore, we would like to point out that the supplied goods must only be examined – comparable with trying them on in a real store. Should the goods be damaged as a result of further use, we reserve the right to demand compensation.

 

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